They can hear the motor going but the door itself is not opening.
Garage door opener sound running but gear not turn.
This is frustrating especially if you re trying to get your car out of the garage.
This is related to the up limit switch.
If the garage door is not opening but the motor is running the problem might rest on the springs in your garage door assembly.
Even after putting new batteries in the remote the garage door still is not.
This excess tension causes the gear that moves the chain to grind down.
That is the buzzing sound that the customer hears.
This is an easy fix.
I apologize if i wasn t clear.
When i returned from work today i pushed the button on my remote garage door opener but the door didn t budge.
T his is a pretty uncommon problem but one that can happen after you ve first installed your garage door opener.
Automatic garage door opener runs but door doesn t move sometimes homeowners will find that their automatic garage door opener runs but the door doesn t move.
When you find that your garage door motor is making a humming noise but not opening and closing it typically means that it has gone off track or needs some sort of small adjustment.
It can also be caused by attempting to use the garage door opener with a broken torsion spring.
The gears are spinning but nothing else is happening.
The garage door opener motor runs but the shaft does not turn and the door does not open or close.
Unfortunately this is just something that happens with usage over time.
Here s what i ve done so far.
Broken garage door torsion or extension springs.
If your genie garage door opener sounds like it s running but not moving and making a grinding noise it could be a coupler.
1 manually disengage the door from the shaft.
In this case the motor will run and the gear will turn but the chain will not move and the door will not open.
Try making small adjustments.
2 removed the shaft from the motor coupler manually turned the shaft with a vicegrip.
If the gear becomes too worn it will no longer be able to move the chain.
If the remote were to malfunction due to a backward battery installation you might mistake this for a more serious problem with your garage door opener.
Because it hums when you try to open it the battery is working properly.