How to close a stuck electric garage door step 1.
Garage door opener stuck in up position.
Shut off the power to the garage door opener.
If they are not.
If the rollers are out of the track contact a clopay master or authorized dealer to professionally and safely get your door back on track.
Garage door is off the track in some circumstances it is possible for the rollers that move the garage door up and down to jump the track.
Look at the door springs before disconnecting the door from the door opener.
Check to see if anything a shovel broom etc fell and is now stuck in the track that is causing it to be lodged.
This can be a quick fix by identifying the object and then removing it.
Run the door down and then adjust the up travel opposite of the arrow indicated.
Your jammed garage door can be caused by something as simple as an obstruction in the track.
This should stop it sooner.
Turn the power back on and the door should open and close normally.
Then keep the chain in the same position and tighten the slack out.
All rollers should be inside the door track.
Get a ladder and unplug the power cord from the ceiling outlet.
First slack the chain where the chain and cable meet.
You can fine tune after by adjusting the up travel slightly up or down.
If the springs are broken you will.
Look at the door rollers on each side of the door.
If your garage door gets stuck when opening this may be why.