If the rollers are out of the track contact a clopay master or authorized dealer to professionally and safely get your door back on track.
Garage door roller stop gets stuck in motor.
Try making small adjustments.
It s important to get this switch at just the right distance from the motor so that the door is able to close all the way but the motor also knows to stop running.
Lubricate the wheels and tracks of your garage door once every six months to prevent sticking.
Some common issues include increased noise in operation additional strains on the motor and increased chances of the rollers slipping off the frame with the potential to cause serious damage or harm.
When the garage door ascends correctly but stops short it is fully open these are the likely causes.
If your garage door gets stuck when opening this may be why.
Move the up limit switch farther away little by little and check it well to see if the door closes and the motor stops running.
Lubricate the tracks and hardware with silicone spray or oil.
The up limit switch may need to be moved toward the motor unit.
Tighten any loose bolts nuts and screws you notice while lubricating.
Position a space heater near.
This switch is usually a simply touch lever mounted on the end of the track near the motor unit and if it is too far away the motor will stop the door before it fully opens.