If the door operates either the wires weren t securely connected to the button or it s gone bad.
Garage door wall switch stopped working.
To know for sure what the problem is you may want to have a service technician check the garage door opener.
I do not hear the motor running but the light does turn on.
From your previous posts it sounds like the wall switch wire.
You can also check the switch wall ceiling wiring by connecting a battery and lightbulb to the bare ends then have an assistant press the wall button.
As with many such problems the most common problem is the simplest one the motor unit has been unplugged.
Replace the genie remote if needed.
If the lamp works in the outlet.
The location of the switch will depend on the model of the device.
The button is bad.
Carol on september 30 2018.
If the unit operates then the wall switch wire or the wall switch is the problem.
Your light should light up.
To adjust the switch there is usually a screw on the motor unit that when turned will increase or decrease how far the door descends when closing.
Disconnect the wires from the button and touch the bare ends together.
It s also possible that the circuit breaker fuse or gfci outlet powering the door opener circuit has tripped or burned.
Troubleshooting a garage door opener wall button step 1.
If the wall control doesn t light up and work properly then the wall control or the logic board in the garage door opener is defective.
Car wall and control on the wall garage door will not open.
Garage door opener works from the wall control but not from the remote.
Check the console lock switch.
The garage door opens with the wall switch and even sometimes with the remote but it doesn t close with the remotes only with the wall switch.
Take a small insulated wire and jump between the red and white terminals at the opener.
Diagnosing this type of wall control is more complicated than the single led type.
Plug a lamp into the wall outlet that services the console to check the power.
Check all remotes if all the remotes and wireless devices stopped working at the same time this could indicate the circuit board needs replaced replace the remote battery if neccesary.
Reprogram the remote to the power head.
I did try jumping it just lit up the adjustment switches on the unit but no action.
If the door operates the problem is in the wire or button.
Sandra armenta on december 07 2018.