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Genie garage door jammed.
Genie garage door opener systems accessories and installations are well known and trusted by consumers.
Your jammed garage door can be caused by something as simple as an obstruction in the track.
When you know there is no damage to the door you can close the garage door by disconnecting the door from the electric opener.
Check to see if anything a shovel broom etc fell and is now stuck in the track that is causing it to be lodged.
An electric garage door can become stuck in the open position for several reasons.
Even with regular maintenance garage doors can sometimes stick refusing to open or close.
Because of the potential danger of broken parts you should inspect the garage door for damage before attempting to close it.
A door that is stuck halfway open is a security risk.
This can be a quick fix by identifying the object and then removing it.
How to fix a garage door that gets stuck halfway.
Find genie owners manuals programming support and helpful answers to your garage door opener product questions here.
Genie excelerator series garage door opener self diagnostic troubleshooting.