To try and correct the problem make sure the eyes on the sensors are clean the wire connections are securely fastened at the sensors and motor head and the eyes are directed at each other.
Genie garage door limit switch troubleshooting.
Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.
Your garage door may be disconnected from the opener.
Using the push button or transmitter position the garage door approximately 1 to 2 feet from the closed position.
Found on genie screw drive openers and overhead gar.
Remove any old limit clips which may still be attached to the chain.
The method to reengage the carriage depends on the model of garage door opener you own.
If this is the reason you will need to reengage the carriage.
Setting the down limit to purchase these limits click onto genie limits 24701r step 1.
Also try unplugging the garage door opener and re plugging the unit back into the outlet.
Set the step ladder under the garage door opener in your garage and use it to access the up and down limit switch adjustment screws located on the side of the garage door opener motor housing.