This is frustrating especially if you re trying to get your car out of the garage.
Genie garage door opener motor runs but does not open.
Check for and clear any obstructions in its way.
Replace broken chain belts sprockets or pulleys.
Check to make sure the chain belt assembly is not broken or off its pulley.
If your genie garage door opener sounds like it s running but not moving and making a grinding noise it could be a coupler.
They can hear the motor going but the door itself is not opening.
Detach the opener by pulling the emergency handle downward.
If the problem persists check to see if the red safe t beam led indicator is blinking.
Check the circuit wire for connection problems using a voltage tester if you can t find any problems inside the motor.
If not re engage it.
Sometimes homeowners will find that their automatic garage door opener runs but the door doesn t move.
If you find that it keeps running this can present a problem in your system.
This will determine if the issue is connected to the door itself or the opener.
This is an easy fix.
If you find one unplug the door opener before tightening it.
Opener runs but the garage door does not move screw drive models make sure the carriage is engaged.
If the settings are off the door will hit the ground before the opener believes it should.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
The next step is to attempt to open your garage door manually.
In a typical situation the motor for your garage door opener should stop running once the door has closed.
Automatic garage door opener runs but door doesn t move.