To reprogram your garage door remote locate then press your opener s learn button.
Genie garage door opener not responding to remote antenna extension.
Place a stepladder at the area of the garage door.
Then within 30 seconds hold the button on your remote for three seconds or until garage door opener s lights flash or the led light on your opener blinks.
Reprogram the remote to the power head.
Check to be sure the antenna is attached and if it is not hanging down from the unit move the antenna so it can catch the beam being sent by the remote.
Your garage door may be disconnected from the opener.
Improve the performance of an opener and increase the range by adding an antenna extension that you can buy online or at electronics outlets.
Check all remotes if all the remotes and wireless devices stopped working at the same time this could indicate the circuit board needs replaced replace the remote battery if neccesary.
Try using your remote to open or close your door to determine if the reprogramming was successful.
If this is the reason you will need to reengage the carriage.
If the remote works from inside the garage but not from the outside then most likely the antenna wire on the garage door opener itself may be damaged broken or not in visible range.
Check that the emergency release cord has not been pulled.
See your owner s manual for more details.