If your garage door is closing fully and then reversing to open again then it may be due to a problem with the close limit switch.
Genie garage door opener starts to close then stops.
In fact you really should read the entire garage door repair article.
Check for interference from adjacent photo eye sensors of any brand.
Set a safety ladder under the garage door opener.
Holding the button down on the inside of the garage bypasses the obstruction safety device of the garage door opener.
Locate the limit switch adjustment either on the back of the opener or behind the light bulb s lens cover.
The transmitters remotes will not work to close the garage door.
If your garage door opens and suddenly stops it might be because of your logic board.
It will make troubleshooting later much easier.
The logic board receives and responds signals to any remote.
In order to fix this you ll want to make small changes to the close limit setting until the door opener knows to stop once the door has reached the floor.
The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors.
Doing this can save you some amount of cash.
If an operational problem exists and the garage door opener will not close the opener can be forced to close.
You might need to consider replacing it if your door is not working properly or you may purchase a new opener.
Door starts down then stops before it is closed.
You will find that the door will only move an inch or so in the close direction and reverse.
Remember that sometimes a garage door opener can increase the binding in a door just because of the way.
Genie garage door only moves a few feet and stops and when you push the button again it moves a few inches or a foot.
Disconnect the garage door opener from the door and go through the troubleshooting routine on the garage door repair page.
This also tells us that the tracks are free from any obstructions and that the problem is in either the eye sensors or the garage door opener itself.