If your garage door is not balanced right it won t go up or down all the way.
Genie garage door opener won t open all the way.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
The door won t reach the ground if the maximum level of force is exceeding during closing.
If you re genie excelerator just stops when either trying to open or close your garage door check out this video.
From here lift the garage door by hand about 3 feet above the ground and then release the door and see were it lands.
Plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does not work check the fuse or breaker.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in.
You may need to give the cord a slight yank to reconnect.
Opener does not operate when the wall console is pressed.
Opener manually lift the garage door.
You should now be able to move the door up and down by hand.
If your garage door won t close all the way the problem could be due to a blocked photo eye.
The photo eye components consist of two pieces that align face to face across each side of the garage door roughly four feet above the ground.
If the power is ok.
You might be out of range.
Do this with the door in the fully closed position.
Pull emergency release cord and knob toward the motor.
To check the balance pull the emergency release cord or chain to disconnect the door.
Check for and clear any obstructions in its way.
If the problem persists check to see if the red safe t beam led indicator is blinking.
Try to keep the cord as parallel to the rail of the garage door opener as possible.
The antenna on the motor could be damaged or blocked from the signal.
This issue can be an easy fix.
If the door is very heavy then you have a spring that is broken or.
With the door closed and disengaged from the.
Genie openers apply only limited force to the garage door during closing.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
You should now be able to operate the door using the genie garage door opener.
In this case call a service company to replace the spring s.
If the door opens with the wall switch a simple battery change in the remote should do the trick.